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Got questions about our services or products?
Or have you broken down, need help with your truck or wish to deliver some feedback?
We're here to help! Call us on 1800 827 747, or fill out the form below and we'll call you back. Our team is committed to returning your call at a time you nominate, or within four business hours (9am to 5pm AEST, Monday to Friday)
Share your feedback online.
Whether your experience is positive or negative, your feedback is critical to ensuring we deliver outstanding service to all customers. Share your service, claims or overall Truck Assist satisfaction below. Remember, honesty is the best policy.
If you have a complaint about your claim experience, please read the NTI dispute process to understand your rights and our responsibility. If you wish to contact us about your compliment or complaint please call us on 1300 308 080.